Secure & Effortless Payment

At Tessories, we make purchasing your treasured pieces effortless, secure, and entirely worry-free.

All personal and payment information—including your name, address, and credit card details—is protected by advanced encryption technology, ensuring that your data remains private and secure at every step.

Your credit card will be charged only once your order is confirmed, so you can enjoy complete peace of mind while selecting your jewelry.

At Tessories, we believe that the experience of acquiring your luxury pieces should be as refined and seamless as the jewelry itself.

Duties and Taxes

Canadian Customers:
All orders shipped within Canada are subject to applicable retail sales tax.

United States & International Customers:
Orders may be placed in Canadian dollars (CAD). Any import duties, taxes, or customs fees required by your country are the responsibility of the recipient.

We encourage all international clients to review their country’s regulations, as any additional charges upon delivery are handled by the buyer.

Shipping

Shipping Timeframe

Please allow approximately 5–7 business days for delivery via Canada Post or another trusted carrier. Packages often arrive sooner within Ontario and Quebec.

For all other provinces in Canada, kindly allow additional time to ensure your order reaches you safely.

All shipments include a tracking number, and signature confirmation is required to guarantee the secure and careful arrival of your purchase.

Welcome & Discount Information

TESS10 is offered exclusively for first-time purchases and applies only to pieces within our Everyday Luxury collection. This offer is not valid on Gold, Diamond, Custom, or Sale items.

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Shipping & Delivery

At Tessories, every order is treated with the utmost care to ensure it reaches you safely and beautifully.

Canada (All Provinces)

• Orders are shipped via Canada Post with tracking provided for secure delivery.

• Shipping methods may vary to navigate any service interruptions while maintaining the highest level of care.

• Complimentary standard shipping is available on Canadian orders between $150 and $300 CAD.

• Orders valued at $301 CAD or more will include fully insured shipping, reflecting the value and importance of your pieces.

• Gold, Diamond, and Custom items are excluded from complimentary shipping and will always be shipped with insurance and signature confirmation.

• Sale items are not eligible for free shipping.

United States

• All U.S. orders are shipped via Canada Post or other carrier with signature required to ensure secure delivery.

• Rates reflect insured, priority handling tailored to the value of your purchase.

Additional Notes

• You will receive a tracking number via email once your order has been dispatched.

• Signature confirmation is required for all orders to ensure your purchase arrives safely.

• Shipping rates are subject to adjustment based on carrier pricing.

• Any applicable duties, taxes, or customs fees for international shipments are the responsibility of the recipient.

At Tessories, we take every step to ensure your jewelry arrives safely, elegantly packaged, and ready to delight.

Thoughtful Packaging

At Tessories, we believe that every detail matters, including how your jewelry arrives. We use compact, thoughtfully designed packaging that is both elegant and environmentally conscious.

Many of our pieces are wrapped in delicate tissue and sent in reusable boxes crafted from recycled materials. These boxes are designed to be repurposed perfect for storing your jewelry or gifting to someone special.

Our commitment to sustainability ensures that every box is biodegradable and planet-friendly, reflecting our belief that luxury and responsibility can beautifully coexist.