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Return Policy

Tessories Return Policy: Easy Exchanges & Hassle-Free Shopping

At Tessories, we want you to love your luxury jewelry. If for any reason you are not completely satisfied with your purchase, we offer easy exchanges for regular-priced jewelry items. Please read our policy below for all the details.

Exchange Policy for Regular-Priced Jewelry

  • Returns: To qualify for an exchange, jewelry must be unworn, in original packaging, and in the same condition as when it was received. Items must be returned within 7 days of receiving your order.

  • Proof of Purchase: All returns and exchanges require proof of purchase.

Final Sale Items

Certain products are non-refundable and cannot be exchanged:

  • Custom and Personalized Jewelry (including items with birthstones, initials, lettering, or numbers) are final sale and cannot be returned or exchanged.

  • Gift Cards: Purchased gift cards are not eligible for a refund.

  • Special Orders: Custom or special order products are also final sale and non-returnable.

Exchanges or Store Credit

  • Exchanges: You can request an exchange or receive store credit within 7 days of receiving your order.

  • Return Shipping: Customers are responsible for return shipping costs and any shipping fees associated with your new order.

  • Free Shipping Orders: If your order was eligible for free shipping, you will be responsible for return shipping and any new shipping charges.

Right to Refuse Exchange

Tessories reserves the right to refuse any exchange or return that does not meet the above conditions.

Our Product Inspection Process

Before we ship your order, Tessories ensures that every piece of jewelry undergoes a thorough inspection. Our team checks all clasps, bails, and other components to ensure that your jewelry is in perfect condition. This quality check gives you peace of mind, knowing that your order will be ready to wear as soon as you receive it.